An increasing quantity of small businesses are outsourcing IT security services to specialist providers. In all likelihood, if you are a small business owner in Toronto or Calgary, you will have considered outsourcing certain business tasks at one point or another. Budget-savvy businesses are turning to IT outsourcing as a smart way to control their IT budget.

Dynamix Solutions alleviate the need to staff a full-time IT employee (or team) while giving you access to services that would cost you hundreds of thousands of dollars to keep in-house.


You Want to Free Up Your Staff and Budget

Considering remote IT professionals may help cut some of your IT budget, since you only pay for the service you need at any particular time. The major drawback of having a full-time team is paying salaries and related benefits, even when no duties are executed.

You’re Overpaying for Your Current It Support

Overpaying full-time professionals is easily avoidable. Keep from overspending on full-time and permanent employees by outsourcing your projects. This enables you to only pay when the required tasks are accomplished.

You’re Unclear as to What You Need

If you are unsure of what you need, consider outsourcing your IT projects. Outsourcing gives you maximum control over your needs and allows you to execute a specific task when you’re ready.

You’re a Start-Up with a Staff and Budget

Every start-up has a tight budget before it scales to a massive organization. Thus, enterprises still in the struggling phase should outsource IT services to better manage their income and expenditure. This enables SMBs to access the same services offered to grown and developed enterprises.

Additionally, we offer professional guidance on where to focus and direct your key resources based on your current systems and core business goals.


Software upgrades and updates

Virus shield, security and firewall admin

Bandwidth monitoring

Product licence management

Vendor management

Connectivity to the network and other devices

Cloud management


Simply call us at our Toronto office (416) 657-2449 or our Calgary office (403) 456-2183.


It is both impractical and impossible to know everything about technology. Outsourcing allows you to concentrate on your main strengths, whilst another firm concentrates on theirs. It is difficult to gauge whether a staff member is qualified if you lack IT training.


Trying to do the jobs on your own could involve months of recruiting the appropriate staff, training them, and giving them the help they require. We have in-depth knowledge that will save you money and time.


By IT outsourcing you can access knowledge and skills that the business would otherwise be deprived of. Dynamix Solutions possess intellectual assets and expertise that would take your company years to develop in house. It is costly and rare for a company to have several staff members who can serve numerous applications. Alternatively, your business might just need one-off assistance with a specific IT task, or an application development project.


The majority of small businesses cannot afford to have the in house IT services that bigger companies employ. By outsourcing these services, a small business can level the playing field by accessing the same expertise and technology as the bigger companies. Outsourced IT contracts can make financial planning and budgeting far more predictable. An independently managed, economical, third party fee structure could give your business a competitive edge


Finally, if you decide to restructure your Canadian business to enhance quality, speed, or service, your non-essential business functions might be sidelined. Nonetheless, these functions still have to be dealt with, and IT outsourcing is the best method of doing this. There is no need to jeopardize restructuring plans, by neglecting the company’s non-essential requirements.


You may not have time to research all of the IT outsourcing articles out there to make an informed decision about whether or not outsourcing is right for your company.

However, you need to do some research, because what you do with your IT support system will have a significant impact on the business. So that you will have to sacrifice neither your time nor your understanding, we are going to break down what some of the top IT industry experts around the world are saying about outsourcing IT support.

Demand Media: “Outsourced IT work boasts technological capabilities superior to the organization”

Technology is constantly evolving. It evolves so quickly that you can purchase a piece of IT support equipment one day, only to discover that it is effectively outdated one or two months later. A good outsourcing IT company will be on top of the latest IT industry innovations at all times. By working with these organizations, you gain access to the best technology for optimal IT support at the same time that they do.

Wragby Business Solutions and Technologies: “The new trend in the technology space is outsourcing and this helps organizations to concentrate on their core businesses and increase productivity”

Building an IT support infrastructure from the ground up is not as simple as hiring a few technicians and purchasing some equipment. You need to establish a comprehensive IT support infrastructure. This requires you to dedicate the time that should be used to focus on your business. As the CEO of Wragby Business Solutions and Technologies proclaimed in the quote above, outsourcing your IT support resolves this problem.

The Daily Telegraph: “outsourcing can cut your IT costs by 30 percent”

This proclamation by the technology industry writing team of one of the UK’s largest newspapers is a culmination of the facts discussed by the other IT experts mentioned in this article. Due to its high level of efficiency and access, outsourcing IT support can significantly reduce the company’s total IT costs by up to 30 percent.


As the industry experts discussed above made clear, outsourcing IT support is gaining steam as an invaluable business tool for companies across the globe.

At Dynamix Solutions, over the last thirteen years, we have assisted countless companies large and small to migrate from their old systems to better managed IT services.


Savvy Canadian business owners have always understood the importance of outsourcing services. From successful small businesses to large corporations, the business continues to outsource IT services. Outsourcing IT services affords a small to large company a mechanism to have resources at their disposal without the hefty price tag associated with employing a full-time resource.
Smaller companies continue to contract and outsource their IT services to a managed IT services provider which is proven to be a more cost-effective solution versus hiring technical staff.

Larger companies also enjoy the benefit of having a managed IT services provider available to help with the management of key IT infrastructures such as switches, routers, firewalls, and even servers, VMware virtual servers and other key network components.
Outsourcing IT is cost-effective, however, the additional benefits include allowing a business to become more agile and prepared when responding to IT challenges that could have a positive or negative impact on the overall business. Keeping up with the latest trends, technology solutions, and training on these technologies can be costly and take in-house professionals away from their day-to-day tasks.

According to a recent survey by Baseline Magazine, “CIOs are embracing the elastic workforce to gain access not only to more talent but also to a specialized pool of workers at the top of their game who offer an outsider’s perspective.”

32% of those surveyed will increase outsourced IT investments in the next 12 to 18 months.

48% of these enterprises will bring in more contractors rather than full-time staff.

48 cents of every outsourcing dollar is being spent on application services.

35 cents of every outsourcing dollar is being spent on IT infrastructure services.

16% of data center operations are managed in the cloud.

35% of companies plan to increase the outsourcing of application hosting in the next 12 to 18 months.

23% of installed applications were running in a virtual machine (VM) in 2010 and now 48% of installed applications are currently running on a VM.

22% plan to increase the outsourcing of data center operations within the next 12 to 18 months.

21% plan to increase the outsourcing of network operations within the next 12 to 18 months.

17% of businesses plan to increase the outsourcing of disaster recovery within the next 12 to 18 months.

Outsourcing IT services continue to gain momentum and this is why having a trusted IT services firm that can help with application services, disaster recovery, cloud, and data center management, and help with day-to-day IT services is crucial to your bottom line and even top-line revenues.
Our team is here to help. Give us a call and book a complimentary review of your entire IT network and let’s see if outsourcing IT services make sense for your business.


Simply call us at our Toronto office (416) 657-2449 or our Calgary office (403) 456-2183.


How do you know if IT outsourcing is right for your company? There are several factors to consider, so this can be a difficult question to answer quickly.

To help you make the right choice, we will take a look at the advantages and disadvantages of outsourcing IT for general IT management risks, costs, and quality.



Everything in business involves risks, including maintaining your computer network. You can, however, mitigate this risk by working with an outsourced IT company.

This is because, as data processing company Flatworld Solutions said in a recent blog post, “Since the outsourced vendor is a specialist, they plan your risk-mitigating factors better.” The outsourced company also takes on some of the risks associated with managing your IT support system.


As Colette Meehan of Demand Media said in a recent article, when working with an outsourced company, you run the risk that “confidential, sensitive information (will become) jeopardized.” Fortunately, the risks associated with this drawback can be significantly mitigated by taking the following two steps:

  • Controlling what your outsourced IT support can access
  • Creating an agreement wherein the outsourcing company would face severe penalties for misusing your company’s data



Creating your own internal IT support system is expensive, to say the least. In order to do so successfully, you have to do the following:

  • Hire new employees
  • Purchase new equipment
  • Make room for your new IT support team to operate
  • Invest in a new training program to keep your IT employees sharp

Being much less expensive itself and including everything that you need, outsourcing your IT support allows you to avoid these costs.



When you outsource your IT support to a good organization, you gain several benefits, including the following:

  • Access to some of the best IT experts around
  • The latest, greatest IT support equipment available
  • Around the clock helpdesk service
  • Help with the integration of your IT support system


Unless you work with a bad outsourced company, quality is an area wherein outsourcing your IT support has no drawbacks. This is because a team of proven IT experts with the best equipment at their disposal will always provide better quality support than the alternative.


Simply call us at our Toronto office (416) 657-2449 or our Calgary office (403) 456-2183.

Frequently Asked Questions

IT service outsourcing refers to using external service providers to handle IT-related projects, including web and application development, managing business processes, and infrastructure solutions for better business outcomes. There are different types of IT service outsourcing depending on how and where the outsourced work is done. These include staffing, project-based outsourcing, and the opening of R&D centres. IT service outsourcing enables businesses to benefit from external expertise, reduce costs, and accelerate time to market. It also allows an enterprise to scale faster, focus its resources on core business development, and access a pool of talented professionals. All you need to do is develop a plan, choose the right team, document everything, and own your project.
Any processes that a company can perform from offshore locations can be outsourced. Services that can efficiently be outsourced to a third party include IT functions (network management, data warehousing, and web & application development), HR and business processes, finance, sales marketing, operational outsourcing, and health & safety. Organizations look for outsourcing solutions to improve their competitive edge. These services are mainly outsourced due to the associated benefit of cost-saving.
The common benefits of outsourcing include lower software development costs, access to highly skilled staff, scalability, better disaster recovery, and the ability to focus critical resources on business development and growth. Many enterprises are learning to strike a balance between cost and quality, and this is where outsourcing comes in - it allows the in-house team to focus on what they are good at rather than pushing them to learn and perform on projects beyond their scope of work. Outsourcing has numerous benefits, and if it's leveraged well, the company can grow significantly.
Outsourcing company services indeed reduce operational costs by approximately 15%. It doesn't allow you to incur costs associated with hiring and training a new team which is typically very expensive. You only pay for what you use at the time it's needed, and stand to save a lot without full-time salaries paid to staff in specific departments. Outsourcing improves efficiency and increases profits over time: if you outsource effectively, your business gains a competitive advantage and controls costs better while avoiding making major investments in personnel, software, and infrastructure.
Despite the numerous advantages that come with outsourcing to the company's bottom line, there are also significant risks that can negatively impact your operation. The primary threat is typically corporate data security breaches for many organizations that consider outsourcing their services. This specifically arises when you hire an unreliable and unreputable outsourcing company. It is important to ensure robust network security and disaster preparedness, and to maintain backup & recovery systems; also, make sure that the service provider has implemented safety standards that won't expose your sensitive data.

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