Should You Delegate Your IT Operations?

Founder & CEO at Dynamix Solutions

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Delegating tasks is not always easy, whether you’re a small business owner or enterprise executive. While doing things yourself “in-house” might seem like an economical choice. This isn’t always the case. 

Sometimes trying to do things yourself can end up costing you more. For example, when the task involves something that requires a specific type of expertise and when things can go horribly wrong if it’s not done well.

A few things that come to mind that would fit this description are your building’s electrical work, drafting your corporate legal documents, and managing and monitoring your IT infrastructure.

Not everyone knows this, but leaders delegating tasks increase profitability by over 20% and it allows them to increase their earnings by over 50%. Learning when to hand over the reins to a professional can actually help you grow your business faster. Let’s look at why outsourcing your IT management may be a good idea for your bottom line. 

Why Delegate Your IT Operations?

Perhaps you already have a reliable IT staff. However, rather than saddle them with putting out IT fires and dealing with technological faults and malfunctions, the team may be deployed for more critical business tasks. 

Or perhaps you do not have a team and require someone to manage your IT while you focus on growing your business. In any case, a managed IT services firm may help alleviate your IT workload, resulting in increased growth, efficiency, and profitability for your organization. 

When Should You Delegate?

Every entrepreneur has moments when they ponder if outsourcing their IT operations management is the correct thing to do. Generally, if you’re beginning to feel that there isn’t enough time, or if certain tasks are being left undone, it might be time to explore delegating.

Here is how to know when to delegate:

  • Outsourcing your IT operations management might assist you in clarifying your procedures. For example, consider outsourcing that component that onboards clients to new technologies if you operate with a clientele that isn’t tech-savvy.
  • When your business is getting enough engagement and you’re finding it hard to match through service delivery, you’re probably doing something that can be delegated to an external party. This may include delegating portions of your operation that aren’t directly related to clients, such as billing, follow-up, or managing your website or technology.
  • As an entrepreneur, you have to take care of yourself. There is no business without you! What responsibilities in your business are exhausting you? The moment you find yourself getting tired and stressed out, then you need to delegate and get some rest.

How to Delegate Your IT Operation

The reality is that many aspects of your business should be delegated. Analyzing how different delegation tactics affect the business will help you figure out what’s best for you and your company. Here are the sections of your business you can delegate:

Management of IT Infrastructure

IT infrastructure is a continually expanding network of hardware, software, devices, cloud space, and other components. You may have a knowledgeable IT team, but they might not be experts in the most recent and cutting-edge skills. A managed IT services provider might supplement your staff by providing essential assistance and knowledge in areas outside their skillset. Backup and disaster recovery, remote monitoring and administration, and cloud computing might all benefit external management.

Avoid Cyber Threats

With the rise in hacking activities, you need to be cautious. Your company cannot be trusted by its customers unless it possesses superb cybersecurity. Although your IT team might be one to reckon with, it is essential that you hire cybersecurity professionals to protect your most valuable asset, your clients’ data. This is something that a managed IT service provider can perform for your company.

Data Management

Client data is one of a business’s most prized assets. You must maintain your business data integrity while storing it properly and securely, whether it is your clients’ privacy or business secrets. While your IT staff deals with greater business operations responsibilities, why not outsource data management to a managed IT service provider? You will save money in the long term. 

Use your IT pros just for what they are best at. Then, outsource the tasks that would divert them from more operationally-specific activities. When someone is requested to accomplish something outside of their skill set, it often consumes extra time and money from the company. 

Manage Network Updates

One of the most time-consuming IT chores is managing the day-to-day network. Typically, your IT staff schedules software or network updates at night or on weekends and holidays when the rest of the business is quiet. 

However, by employing a managed IT services business, this service may be provided week in, week out. With updates, you don’t have to sacrifice your company’s continuity or your IT team’s evening or family time. Do the wise thing and outsource this crucial yet time-consuming activity to IT business service providers.

Delegation is one of the most valuable things you can do for your company. This applies not just to you as a leader but also to other departments. Make sure you’re making the most of your team’s capabilities. 

Looking For Expert IT Help? Dynamix Is Here for You!

At Dynamix Solutions, we provide trusted IT support, Microsoft systems management, and cloud-based managed solutions for many IT businesses and startups. 

We provide extra help to your existing IT staff as stand-ins or support staff. Contact us today to get the best service in all of Toronto and Calgary.

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